Refund Policy

You should thoroughly check features of the products, test the Demo of the product you are interested in purchasing. Ask any questions before making your purchase. If you have any reservations about server compatibility, please contact the sales staff with your questions.
All the software has been tested under Joomla! 1.0.X, Joomla! 1.5, Joomla! 1.7 and Joomla! 2.5 Native

We could issue an refund if following conditions are meet:
  • You have check all features, test demo and everything was acceptable for you, but for some reasons after purchase product do not working at your server the way it was represented at our demo section, even after help of our support staff.
  • Payment was made by mistake for example for some reasons during purchase you have specify 2 items of the product, when you need only one.

Requests for a refund are accepted at support email within the period of 1 week after the payment is processed.
Upon confirmation of your request for a refund, you must also destroy all copies of the software you may have made or stored in any place, as well as uninstall the software from any computers owned or controlled by you where you have installed the software. All licenses you may have to use the software will be immediately terminated, and any further use of the software will be an infringement of copyrights as well as other intellectual property rights. No refunds are issued for provided services (including product installation, customization and software development) if provided services meet predefined specifications.
If you are not sure about product compatibility, or have questions about product features, please contact our Support stuff:
Please, mind that our Support Team is ready to provide you with timely and efficient professional assistance. Be sure that we will find the best convenient solution for your query. We will gladly review your problems per your contacting us via following means:

Please, give it 12-24 hours for our Support Team to get back to you on the problem.

Requests for a refund are accepted at support email within the period of 1 week after the payment is processed. You should accompany this request with all sale details and detailed, grounded reasons why you apply for a refund.

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